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Overview
Developed an AI-based system for sales managers to analyze their team’s call recordings. The tool allows bulk audio file uploads, transcribes calls into text, and provides an AI-driven prompt interface where managers can ask questions about the transcripts. It evaluates tone, duration, and other metrics, producing detailed reports to highlight top-performing salespeople and provide actionable insights for coaching and decision-making.
Challenges
- Handling bulk audio file uploads
- Accurate and fast audio transcription
- Designing an interactive AI prompt interface
- Extracting meaningful sales metrics (tone, duration, outcome)
- Generating readable performance reports
Solutions
- Implemented bulk audio upload system
- Used AI transcription (e.g., Whisper or GPT-based models) for converting audio to text
- Built prompt window for managers to query transcripts
- Designed AI analysis to evaluate tone, duration, and other key performance metrics
- Developed reporting system highlighting top performers and actionable insights
"This tool transforms how we review calls—AI insights save hours of manual analysis and help us identify our top sales performers instantly."
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Category: AI / Sales Analytics / Productivity Tools
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