+
Positive
feedbacks
%
Turnover
increased
Overview
Built a complete Intercom → Trustpilot automation system that processes incoming customer interactions, applies retry and deduplication logic, and pushes relevant data to Trustpilot. The system includes webhook handling, API integration, and monitoring capabilities to ensure reliable and accurate operations. All core functionalities were completed and demonstrated, with supporting logs, payload samples, and setup documentation.
Challenges
- Ensuring reliable data transfer between platforms
- Handling retries and deduplication for repeated events
- Working with webhooks and API rate limits
- Connecting the system to client production environment
- Maintaining transparency and reproducibility of the system
Solutions
- Implemented automated webhook processing
- Built retry and deduplication logic for reliable data delivery
- Provided full system logs, payload samples, and testing results
- Documented setup and architecture for easy deployment
- Demonstrated a fully functional system prior to production deployment
"The automation system worked exactly as specified, and the developer provided clear documentation and demonstrations throughout the process."
Need something similar?
Every project starts with a short conversation about the task you want to remove or the process you want to put on software. Tell us what you do today and we will say plainly what can be built, how it would work and what it would involve.
Category: Automation / Workflow Integration / SaaS Tools
Talk to us on WhatsApp or request a free consultation.
Chat on WhatsApp Contact us