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Positive
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Overview
Built a complete Intercom → Trustpilot automation system that processes incoming customer interactions, applies retry and deduplication logic, and pushes relevant data to Trustpilot. The system includes webhook handling, API integration, and monitoring capabilities to ensure reliable and accurate operations. All core functionalities were completed and demonstrated, with supporting logs, payload samples, and setup documentation.
Challenges
- Ensuring reliable data transfer between platforms
- Handling retries and deduplication for repeated events
- Working with webhooks and API rate limits
- Connecting the system to client production environment
- Maintaining transparency and reproducibility of the system
Solutions
- Implemented automated webhook processing
- Built retry and deduplication logic for reliable data delivery
- Provided full system logs, payload samples, and testing results
- Documented setup and architecture for easy deployment
- Demonstrated a fully functional system prior to production deployment
Testimonial
"The automation system worked exactly as specified, and the developer provided clear documentation and demonstrations throughout the process."
